The University Inn took the unprecedented step of closing its doors completely on March 14, 2020. During that time, we have deep cleaned the entire hotel in order to be ready to welcome our guests back to a safe, clean, & comfortable hotel. We have instituted strict social distancing measures and our caution has paid off. Our staff is healthy and ready to help you during your stay. We have missed everyone but your health and the safety of our staff and the Utah State University (USU) community was most important.
We take standards for hygiene and cleanliness very seriously and are taking additional steps to ensure the safety of our guests, staff and the broader USU community. Our hotels’ health and safety measures are designed to address a broad spectrum of viruses, including COVID-19, and include everything from handwashing hygiene and cleaning product specifications to guest room and common area cleaning procedures. We take direction from the Bear River Health Department, CDC guidelines, and USU prevention protocols found here https://www.usu.edu/covid-19/staying-healthy/prevention
Staff Health, Safety and Knowledge
Hotel staff have been trained and educated on prevention through hygiene. They have and will be asked to stay home if they have any signs of illness.
Proper and frequent handwashing is vital to help combat the spread of viruses. It’s important for their health and that of our guests.
- Training: In addition to training on housekeeping and hygiene protocols, hotel staff have USU recommended protocol flyers posted for their education.
- Real Time Information: https://www.usu.edu/covid-19/operations/plan-levels
Cleaning Products and Protocols
University Inn uses the following protocols.
Guest rooms are left for a minimum of 24 hours after checkout. Housekeepers use strict protocols to clean and disinfect rooms after guests depart and before the next guest arrives, with particular attention paid to high-touch items/areas.
Hotels have increased the frequency of cleaning and disinfecting in public spaces, with a focus on the counter at the front desk, elevators and elevator buttons, door handles, public bathrooms and even room keys. Some furniture has been removed to ensure social distancing as well as 6 ft. marks on the floor in the lobby area.
Back of House
In the spaces where staff work “behind the scenes,” we are increasing the frequency of cleaning and focusing on high-touch areas like entrances, laundry rooms and staff offices.
- We have suspended our regular breakfast offerings and switched to a bagged “to go” breakfast. Items will be nutritious and individually wrapped.
- Staff will adhere to all food handling guidelines